Privacy Policy

Privacy Policy

This Privacy Policy applies to NiiftyHouse (hereinafter referred to as "this Site" or "we"), with website address: [https://niiftyhouse.com/].
This Site is a personal, online general merchandise store. We take your personal information and privacy seriously. This Policy explains how we collect, use, store, protect, and disclose your personal information, as well as the privacy rights you have. When you visit, browse, register, place an order, or use the services of this Site, you acknowledge that you have read, understood, and agree to all terms of this Privacy Policy.

1. What Information We Collect

(1) Information You Voluntarily Provide

• Account & Registration Information: If you register an account on this Site, we collect your username, email address, and login password.

• Order & Shipping Information: When you place an order, we collect the recipient's name, contact phone number, shipping address, order notes, payment-related vouchers, etc., for purposes of product delivery, order fulfillment, and after-sales communication.

• Communication & Inquiry Information: When you contact us via message, online chat, email, or similar means, we collect the name, contact information, and inquiry details you voluntarily provide.

• After-Sales Related Information: Additional information you provide during returns, exchanges, complaints, or dispute resolution.

(2) Automatically Collected Non-Personal Identifiable Information

When you visit this Site, we automatically collect non‑sensitive data, including: IP address, browser type, device model, pages visited, time spent on pages, referral source, browsing history, etc. This information is used for website traffic analysis, page experience optimization, and troubleshooting.
Such information cannot alone identify you personally.

2. How We Use the Information Collected

We use your information only within the following reasonable scopes and will not misuse or sell your personal information beyond what is stated:

• Complete order processing, product shipping, logistics tracking, after‑sales returns/exchanges, order reconciliation, and other transaction services.

• Respond to your inquiries, messages, complaints, and after‑sales issues, and maintain normal customer communication.

• Verify account identity, ensure account security, and prevent malicious logins, fraudulent orders, or other abusive activities.

• Analyze website operational data, optimize product displays, page layout, and service experience.

• Comply with legal obligations as required by applicable laws and regulations.

• With your separate consent, send you news about new products, promotions, and offers (you may opt out at any time).

3. Information Storage & Security Protection

Your personal information will be stored on compliant servers. We implement technical safeguards (encryption, access controls, regular maintenance, etc.) to protect your data from leakage, alteration, or loss.
While no internet transmission or electronic storage is 100% secure, we do our best to ensure data security. However, we cannot guarantee absolute security during transmission over the internet.
We retain your personal information only as long as necessary for the purposes described. Account, order, and shipping information will be retained for a reasonable period after transaction completion and after‑sales closure. After that period, we will anonymize or delete the information.

4. Disclosure & Sharing of Information

We do not sell, rent, or trade your personal information to unrelated third parties. Limited disclosure may occur only in the following circumstances:

• With your explicit consent.

• To fulfill orders, provide necessary recipient name, phone number, and address to our logistics/delivery partners (solely for shipping purposes).

• Engage authorized third‑party payment processors to handle payments. Your bank card/payment account information is stored separately by the payment processor; we do not collect or store complete payment card numbers, passwords, verification codes, or other sensitive payment information.

• As required by applicable laws, regulations, judicial authorities, or regulatory agencies.

• As necessary to protect the rights, property, or safety of this Site, our users, or the public, including preventing fraud, infringements, or illegal activities.

All third‑party partners are required to comply with privacy protection obligations and may not use your information for any other purpose.

5. Third‑Party Links & External Services

This Site may contain links to third‑party websites, social platforms, payment tools, logistics tracking services, etc.
Once you click such links and leave this Site, this Privacy Policy no longer applies. We encourage you to read the privacy policies of those third‑party platforms. We are not responsible for the content, privacy practices, or actions of third‑party websites.

6. Use of Cookies & Similar Technologies

This Site may use cookies, web caches, and other standard technologies to remember your preferences, streamline login, and improve your browsing experience.
You may refuse, disable, or delete cookies through your browser settings. Disabling cookies may affect some features but will not prevent basic browsing.

7. Your Privacy Rights

• Access & Correction: You may contact us to review the personal information you have provided to this Site. If any information is inaccurate, you may request a correction.

• Deletion: You may request deletion of your account, shipping records, order history, and other personal information, except where we are required by law to retain certain transaction records.

• Opt‑out of Marketing Communications: If you no longer wish to receive promotional or product update messages, you may notify us at any time to stop such communications.

• Account Deletion: You may request to delete your account on this Site. After account deletion, we will delete your personal information except for data that we are legally required to retain.

8. Protection of Minors

This Site is intended for adult consumers purchasing general merchandise. If you are under 18 years old, please use this Site only with the involvement and consent of a parent or guardian. Do not voluntarily submit any sensitive personal information. If we inadvertently collect personal information from a minor, we will delete it promptly upon notice from the guardian.

9. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time due to changes in website operations or applicable laws.
When we update this Policy, we will post the new version prominently on this Site. The updated version will become effective as of the date of posting. We recommend that you review this Policy periodically. Your continued use of this Site after any updates constitutes your acceptance of the revised terms.

10. Contact Us

If you have any questions, comments, complaints regarding this Privacy Policy, or need to request access/correction/deletion of your personal information, please contact us at:
Email: [service@niiftyhouse.com]